FAQ

Frequently asked questions

What the product does, what it costs, and what it will not do. If the answer you need is not here, the help pages and the contact form are at the foot of this page.

The product

What is ATS Hiring?

It is an applicant tracking system: it receives job applications, reads each resume, and ranks candidates against what the job actually asks for. It reads English and Arabic alike, and every score it gives arrives with the line from the resume that earned it, so a person can check the reasoning before deciding. The same reading engine powers the free resume checker, which anyone can use without an account.

What does it cost?

The resume checker is free to use, and your first scan needs no account. Hiring workspaces start on a free tier with paid tiers above it. The pricing page reads the plans and their current limits from the live catalog, so that is the page to trust — a price repeated here would be a second copy waiting to go stale.

What file formats can I upload?

PDF and DOCX, up to 5 MB per file. That covers the resume checker and recruiter bulk scoring alike; the resume library also accepts older DOC files. PDF gives the most reliable read, because it is the format that preserves the layout the parser looks at.

Is my data secure?

Your files are encrypted in transit and kept in private storage that is not publicly listable. We do not sell your data or share it with third parties for their own marketing. Registered users can request deletion of their data at any time. Our practices are built around GDPR expectations, though no service can promise that transmission or storage is ever completely secure.

Do I need an account?

Not to try the checker — your first scan is free and anonymous. An account is what keeps your scans, stores the resumes you build, and lets you apply to a job through the platform. Creating one takes an email address and costs nothing.

The resume checker

How accurate is the score?

It simulates how common applicant tracking systems parse and rank a resume — layout, headings, dates, and keyword coverage against a specific job. Each requirement comes with the quote from your resume that produced it, so you can judge the reasoning rather than trust a number. Treat it as a guide: every employer configures their ATS differently, so no external tool can reproduce a given company's result exactly.

How is the score calculated?

The result is a number from 0 to 100 with a letter grade beside it, built from how the file parses, how its sections and dates are structured, and how far its content covers the job you scanned it against. The report splits the number into those parts rather than handing you one figure, so you can see which part cost you what.

How do I raise my score?

Read the report before the number: it names the requirements it could not find evidence for, and quotes what it did find. In general, use the words the job description uses, keep standard section headings, avoid putting text inside tables or images where a parser cannot reach it, and give results a figure wherever you honestly can.

What does keyword matching actually do?

You give it a job description. It works out what that description is asking for, then looks through your resume for evidence of each requirement and reports what it found, quoting the line that carried it. The output is a verdict per requirement with its evidence attached, not a count of matching words.

Hiring workspaces

How do I post a job?

Publishing belongs to a workspace rather than to a person: you create the company workspace first, then post from inside it. The builder takes the description and the requirements, and optionally a set of screening questions whose answers are scored against the role. Everything the workspace publishes, and every allowance it spends, belongs to the workspace rather than to whoever happened to click.

How do I review applications?

Every application lands in one list with its match score and the evidence behind it. You can filter and sort that list, open the full analysis for any candidate, move people through stages, and leave notes. Where a job carries screening questions, those answers are scored too and appear in the same breakdown.

Are the limits per person or per team?

Per workspace. A plan's active jobs, monthly applications, and reveal credits are one shared pool that every member draws from — adding a colleague does not add allowance. Bulk scoring is the exception and is counted per person. The allowance panel in settings shows both, live.

What can I see about my hiring?

Jobs and active jobs, applications received and how they arrived over time, the average score and the spread of grades, which roles are pulling the most volume, and a breakdown of the issues that came up most often across a job's applicants. Any of it can leave as a spreadsheet or a PDF.

Can I score my own screening questions?

Yes. A job can carry screening questions with a weight on each, answered as short text, long text, a rating, or a multiple choice with a preferred answer. Those answers feed the same match score the resume does, and a question can be saved to a personal bank to reuse on the next role.

Access and integrations

Is there an API?

Not yet. There is no self-serve REST API, and a scoring API is not available yet — contact us if you need it.

Is there a mobile app?

No native app. The site is built to work in a current browser on a phone, which is the screen most of its readers arrive on.